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Skype for Business (SfB has established itself as one of the leaders in providing Enterprise Unified Communications (UC) and Gartner states: “Microsoft is currently a top three North American telephony provider”. However, when it comes to the contact centre, Microsoft Skype for Business does not offer a solution.
Over the last 12 months, Enghouse Interactive continues to see a dramatic transition from traditional PBXs to innovative systems such as Skype for Business (SfB) and we currently have over 450 deployments on Skype for Business.