Bridge the gap and put the customer at the heart of your business

Unified Communications & Collaboration

Bridge the gap and put the customer at the heart of your business

UC&C for your digital workforce

 

Leverage your Unified Communications (UC) investment by embedding a range of customer contact capabilities to enhance the customer experience.

Our scalable applications use a modular approach, so you can add features and functionalities as your budget or requirements dictate. No matter your size.

Connect and collaborate across your entire organisation and dramatically reduce customer interaction answer times, improving customer satisfaction and loyalty.

UC & Collaboration

Whatever your budget, our capabilities offer choice and flexibility in delivering optimal customer communications.

Microsoft Teams

Embed true teamwork into all customer experiences. Integrate contact centre, real-time speech analytics, quality management, call reporting capabilities, and more.

Skype for Business

Extend your investment with our customer contact solutions. Gain business intelligence and end to end visibility of customer interactions.

Solutions for Cisco

Add a wealth of advanced features to help deliver the best communications experience. Boost productivity and efficiency across your organisation.

Solutions for Avaya

Make the most of your Avaya investment by adding visibility and smart multichannel functionality to your communications network.

Video Collaboration

Vidyo, our all-inclusive enterprise-grade video collaboration platform, provides quality video even on low-bandwidth connections such as 3G.

Enghouse UC

A single application for chat, video, telephony, and contact centres to empower your employees and customers.

Related Resources

Smooth your migration from legacy environments to much more modern collaboration platforms with Enghouse Interactive. With your choice of deployment methods including cloud, on premise or hybrid.