Please find below Arc Pro technical information – Console for Cisco. Showing the release lifecycle matrix below, the current level of support available for each release version. This matrix is updated at every major release to provide advance notice of any changes in version support.
Updated 05/2018
A matrix showing Cisco Unified Communications Manager release versions and service releases, and the compatible versions of Arc Pro and Call Centre components. If your version of CUCM is not listed, please contact Enghouse Interactive – it’s likely that interoperability testing with Cisco is planned or under way.
Updated 05/2018
Updated 05/2018
Describes the process by which Enghouse Interactive announces end of sale, end of support and ultimately the End Of Life (EOL) of a product set.
Updated 05/2018
Updated 01/2019
Updated 01/2019
