Please find below the Console for Cisco: Enterprise Edition formerly Arc Pro technical information. Showing the release lifecycle matrix below, the current level of support available for each release version. This matrix is updated at every major release to provide advance notice of any changes in version support.
Updated 08/2017
A matrix showing Cisco Unified Communications Manager release versions and service releases, and the compatible versions of Arc Pro and Call Centre components. If your version of CUCM is not listed, please contact Enghouse Interactive – it’s likely that interoperability testing with Cisco is planned or under way.
Updated 03/2017
Updated 03/2017
Describes the process by which Enghouse Interactive announces end of sale, end of support and ultimately the End Of Life (EOL) of a product set.
Updated 03/2017
Updated 03/2017
Updated 08/2017
