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Webinars & Events

Let's meet up soon!

There are currently no upcoming events

But please take a look the On-demand events below.

On-demand events

UCaaS and CCaaS Launch webinar
Webinar
14th September 2021
UCaaS and CCaaS Launch: Our new solution, Enghouse UC, is designed to deliver more value to your contact centre.
More info
Transform Service Delivery for Housing Associations
Webinar
15th July 2021
Expert know-how, ideas and strategies on how to deliver excellent service delivery to customers/tenants.
More info
AI-Enabled Agent Evaluation Launch
Webinar
14th July 2021
Enghouse Interactive’s new agent evaluation application, SmartQuality, enables comprehensive analysis of up to 100% of interactions – across all channels.
More info
Unlocking Contact Centre Emotional Intelligence
Webinar
22nd April 2021
It may just be the missing ingredient you need to build a culture of continuous improvement.
More info
Hybrid working with Microsoft Teams
Webinar
10th February 2021
Cloud Contact Centre integrated with Microsoft Teams: a real-life success story presented by Hitachi ABB Power Grids.
More info
Building a Collaborative Contact Centre with Microsoft Teams
Webinar
5th November 2020
Enghouse Interactive together with Microsoft and Flogas Ireland discussed how we are taking customer experience to a new level by Building a Collaborative Contact Centre with Microsoft Teams.
More info
How AI-Enabled Super-Agents Improve CX
Webinar
21st October 2020
Kate Leggett, VP & Principal Analyst at Forester, discusses how to leverage artificial intelligence technologies to extract actionable insights from the customer journey in order to enhance customer experience.
More info
Britannic Technologies Convergence Summit
Webinar
20th October 2020
Are you ready to drive a paradigm shift in the way you manage your remote workforce?
More info