Enghouse Interactive also offers a range of advanced phone applications for Cisco, Avaya that provide added functionality direct from your phone.
Enghouse Interactive’s unified communications applications are intended to add additional services within your communications environment to streamline communication and optimise communications processes.
Services can be integrated with various end devices and typical office applications as well as mobile devices.
The real benefit of unified communications networks is realised by implementing applications which integrate the business processes and the communications network. Add additional applications such as:
Broadcast – leveraging the existing communications infrastructure for zone paging, emergency broadcasts and phone conferencing at the touch of a button
Phone Lock – secure phones to prevent misuse and fraud
Group MA – Manager – assistant functionality entirely on the phone set, allows assistants to manage calls based on the boss’s availability
Office services – with extended functions for office administration
Provide sophisticated analysis through a standard web-browser to help you monitor and manage call data across your entire organisation. Monitor performance, detect fraud, detailed cost analysis or justify new investment – Enghouse Interactive Call Billing and Reporting puts you in control.
Prepare the communications network to provide services to users, and handle daily tasks like assigning new phone numbers, changing user names or removing communications services. Enghouse Interactive’s provisioning tools greatly simplify the process and speed up daily administration tasks.
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