Connect people, processes and systems

Communication and Collaborative Integrations

Connect people, processes and systems

Communication and collaborative integrations to help deliver a seamless experience to your customers

Capitalise on your existing technology investments with communication and collaborative integrations

 

Connect your entire business and streamline your contact centre and back-office processes. Integrate technology, information, communication and collaborative capabilities across your whole organisation to deliver a seamless experience to your customers.

Accelerate not only the time-to-market but also the time-to-revenue for your customer interaction management technology. Improve contact centre operations and provide a more personalised customer service experience that builds loyalty.

Our integration solutions have already enabled more than 1 million agent seats worldwide. Find out how we can develop, optimise, integrate and deploy communications solutions for you.

Capitalise on your existing technology investments and enable greater efficiency across your organisation, in addition to increasing customer satisfaction.

CTI

Dramatically lower the cost of computer telephony integration.

CRM Integration

Extend the value of your CRM platform with contact centre functionality.

Directory Integration

Consolidate employee contact data into a centralised directory.

Collaboration Tools

Extend collaboration tools to your contact centre and optimise CX.

Whatever your size or budget. Enghouse Interactive offers flexible solutions for customer communication, making every single contact a positive experience.

Related Resources

Our solutions scale from a single site call reception console, to multi-tenanted, multi-channel contact centres with more than 10,000 users.