Contact Center: Service Provider
Enghouse Interactive Contact Center Service Provider solution was the first true multichannel cloud-based contact centre option on the market with full multi-tenancy as standard. Designed as an all-in-one virtual contact centre suite, CC Service Provider includes ACD, IVR, CTI, predictive dialling, multimedia recording and administrative tools on a single platform that can grow and flex with requirements.
CCSP solution is ideal for business process outsourcers, large enterprise customers who want to deploy multiple disparate contact centres, and service providers who want to offer contact centre in the Cloud to their customers using a single hardware infrastructure.