Enghouse Contact Centre as a Service for SMB

Cloud Contact Centre

Enghouse Contact Centre as a Service for SMB

Cloud Contact Centre Offer - go live in just 5 days!

Enghouse CCaaS empowers your agents, regardless of their physical location, with a reliable, secure and highly available contact centre solution designed to delight the most demanding customers as well as ensuring an efficient operation of your business.  

Enghouse’s Cloud Contact Centre is certified for integration with your Microsoft Teams tenancy. However, if you prefer, you can use the Enghouse integrated softphone to give your agents full telephony functionality. 

Sign up today and benefit from no-cost enablement, a named Project Manager and comprehensive user education for optimal onboarding!

Cloud Contact Centre Offer *

  • CCaaS concurrent seat £65 GBP per user per month**
  • Telco provided by Enghouse***
  • Fixed on-boarding fee £9k GBP
  • 50% off on-boarding fee for 15+ users for 3-year term
  • No on-boarding fee for 30+ users for 3-year term

CCaaS Offer includes

  • Inbound Voice
  • DTMF enabled IVR menu in a language of your choice, up to 5 routing options
  • Closed call flow
  • Emergency call flow
  • In-queue hold-music, comfort messages, option for voicemail and/or call-backs
  • Agent outbound dialling
  • Agent scheduled call-backs
  • Integrated Contact History
  • Call Recording with 30-day retention
  • Historic reporting, including CDR reports
  • Real-time configurable dashboards
Enghouse Cloud Contact Centre

Let’s get started! Get in touch today.

Enghouse Interactive is a Microsoft Gold Partner

Enghouse Interactive has been a Microsoft Gold Partner for over 15 years.  In addition, we are recognised as being in the top 1% of elite technology partners.

Enghouse CCaaS is fully certified for integration with your Microsoft Teams tenancy. So you can benefit from greater collaboration and teamwork by connecting the collective expertise of your entire business to your contact centre.

*     Offer ends 30 June 2022
**   Based on entry point of 10 concurrent users per month
*** Additional Telco costs apply

Special CCaaS offer is based on Inbound Voice. Enghouse CCaaS also includes full omni-channel support, and we would be very happy to discuss your specific requirements.

Don’t miss out on this CCaaS offer. Transform your business today with a contact centre solution for the future!