Elevate your Contact Centre into the Cloud

CCaaS - Enghouse Cloud Platform for CX

Elevate your Contact Centre into the Cloud

Reliable, secure and always highly available

CCaaS – Contact Center as a Service

Enghouse CCaaS offers rich omnichannel features with an intuitive interface that enable fast setup and seamless integration with existing systems.

Reliable, secure, and always highly available, our CCaaS has capabilities relevant to the smallest and largest organisations. Moreover, it integrates seamlessly with other business applications such as CRM tools.

In addition, CCaaS required no investment in infrastructure or unexpected third-party costs. Just the same fee per month and agent, scalable based on the needs of your business.

In short, make sure your business is prepared for the ‘New Normal’. Test-drive our cloud contact centre now for state-of-the-art customer service anytime, anywhere, via any channel and on any device.

Enghouse CCaaS mini-site
Cloud Contact Centre
Live Video Chat
Easily Accessible

Your agents can work from anywhere with a PC, internet connection and a headset.

Premium Security

Benefit from best in-class, security standards, encryption and PCI-DSS compliance capabilities.

Customer interaction solutions
Scalability

Add agents as you grow, easily flex with peak demand and add new features quickly.

Cost Certainty

Fixed expenditure – zero infrastructure costs, no more unexpected third-party expenses.

Cloud Contact Centre
Free-up IT

Reduce your IT burden while we manage your contact centre applications.

Pace of Innovation

Take advantage of emerging technologies such as AI to keep pace with rising customer expectations.

Working from home is here to stay.

Advanced features and integration capabilities to truly manage home-working staff, maintain security, and aid productivity. Speak to us today if you are interested in a robust, future-proof contact centre.

A powerfully simple cloud platform to deliver increased flexibility, fast response and personalised service.

Painless Cloud Migration

Organisations need secure and flexible deployment options. Enghouse CCaaS enables you to move confidently to the cloud, without compromising on functionality. More ⇑

Easy to deploy, easy to use

Enghouse CCaaS offers rich omnichannel features with an intuitive interface which enables fast setup. Seamless integration with existing systems. No complicated training required. More ⇑

Service Plans

Make the right choice for your business with competitive CCaaS pricing. Choose from different bundles to suit your needs and opt for the best cloud contact centre for your company. More ⇑

Painless Cloud Contact Centre Migration

Above all, organisations need secure and flexible deployment options. Enghouse CCaaS enables you to move confidently to the cloud, without compromising on functionality.

Related Resources

Actionable Insights

We have partnered with IBM so you can leverage IBM Watson to deliver insights and drive growth. Highlight trends, manage churn, detect and resolve issues, boost agent efficiency and more.