Channel Partners

Driving customer satisfaction

We fully appreciate the importance of the role of partners in meeting your needs in a challenging and dynamic market. Our Channel Partner Programme consists of a select group who buy into our strategic vision and roadmap. Equally important, they can align resources to support this vision.

Our partners join the programme at a Tier Level that reflects their investment and business objectives.

Looking for a partner to help you with your latest project? Choose from our extensive network of partners below.

Platinum Channel Partners

BT

BT Contact offers complete management solutions for organisations aspiring to world class customer service. As a Platinum Partner, BT has capability to deliver all Enghouse Interactive (EI) from contact centre through to console. Including their awarding BT Cloud Contact solution (powered by EI) a fully featured cloud contact centre providing outstanding customer experience, flexibility without incurring up-front costs.

Evolve IP

Evolve IP is designed to advance today’s hybrid workplace. They partner with the world’s biggest tech companies and innovative industry leaders to create robust and reliable solutions for their resellers. They are a global collaboration provider that specialises in bringing together unified communications, collaboration tools, contact centre, voice, and omnichannel solutions securely into the cloud. As a vendor, they integrate these disparate systems to create a bespoke solution for customers using systems from leaders like Microsoft, Cisco, Dubber, and more. Choose Evolve IP’s carrier-grade voice solution, built with the user in mind, to help make the future of work better for everyone.

FourNet

FourNet has more than fifteen years’ experience delivering communications, collaboration and contact centre solutions for some of the most secure, critical and commercially driven organisations in the UK. Consistently recognised for their innovation and service excellence; FourNet build long term, collaborative relationships with customers to help them deliver brilliant customer experiences.

Vodafone

Vodafone brings together unrivalled capabilities – the world’s largest mobile network, an outstanding customer experience and a long track record of success – which means our customers are confidently connected, receive unmatched services and customer experience and benefit from proven expertise. Regardless of whether you need an end-to-end solution or Machine-to-Machine managed connectivity, Vodafone will enable you to harness the full potential of Machine-to-Machine technology and keep your business ahead of the game.

Gold Channel Partners

GCI

GCI is a leading UK-based Cloud Service Provider, focused on the provision of enterprise-grade cloud-based Unified Communications and collaboration solutions utilising its own Microsoft Skype for Business platform. GCI is capable of providing fully integrated and hybrid solutions including enterprise voice to meet the needs of corporate clients and the UK public sector alike. With the deployment of over 100,000 seats of Skype for Business, GCI is the UK’s leading provider of Unified Communications in the cloud.

HybrIT Services

HybrIT Services have extensive experience in architecting, implementing, and supporting complex contact centre environments for housing associations, banks, colleges, universities, and government regulated organisations across the UK.

Their specialism lies in delivering seamless integrations between Microsoft Teams and contact centre solutions to create a hub for internal and external customer connections across multiple modes of communication including chat, video meetings, and calling.

Virgin Media Business

Virgin Media Business is a company which provides fixed and mobile telephone, television and broadband internet services to businesses and consumers in the United Kingdom.

Silver Channel Partners

4Sight Communications

4Sight offer an innovative approach to the provision of solutions and services within the Unified Communications industry. They are changing the conversation and introducing a new and innovative approach to the provision of services by placing the ongoing service requirements of their customers back at the top of the agenda.

4Sight’s professional support services are designed to help a customer maximise their investment in Enghouse’s world-class solutions. From planning to solution design, project management and proactive support, their professional services are tailored to ensure a customer’s solution will meet their exact requirements on a chosen path to transformation.

Amillan

Amillan is a communications integrator that delivers solutions to help your organisation perform better. Amillan can bring you, your partners and customers closer together no matter where you are or how you want to communicate.

Delivering the latest innovations in Unified Communications, Cloud and Mobility, together with the most advanced Contact Centre and Robotic Process Automation solutions, Amillan also provide the network connectivity and infrastructure to protect, direct and deliver your information – all wrapped up in care programs that ensure users always benefit from the highest level of expertise and support.

Koris365

Koris365 is a managed service provider, delivering cloud-based services and complementary infrastructure. With a deep knowledge of UC, collaboration, and the contact centre, as well as long -standing relationships with Cisco, Microsoft and Enghouse, Koris365 are uniquely positioned to offer best-fit solutions to their customers.

Koris365’s highly skilled team are exceptionally experienced in delivering successful collaboration projects combined with leading support services from two 24/7/365 managed service desks. As one of the first Enghouse partners in the UK, they have supported over 200 Enghouse Contact Centre deployments within the past 10 years.

MJ Flood Technology

MJ Flood Technology is a leading cloud services and IT infrastructure specialist. Its business includes a full ICT portfolio incorporating network infrastructure and storage, data protection and security and cloud-based managed services. Its team of technical professionals are accredited to the highest industry standards and the company is a Microsoft Gold and HPe Certified Partner. MJ Flood Technology is part of the MJ Flood Group, a wholly-owned Irish operation established in 1935.

Node4

Node4 is a leading UK-based Cloud, Data Centre and Communications solutions provider dedicated to helping its customers benefit from the most effective and flexible application of technology. Node4 has achieved great success and growth based on its focused customer service, market leading customer retention and comprehensive service offering. With a broad portfolio of industry-leading, enterprise-grade cloud virtualisation, storage, security, collaboration/UC contact centre, and backup solutions across finance, healthcare, automotive and retails sectors.

Voyager Networks

Voyager Networks is a specialist provider of Technology Solutions covering Network Infrastructure (LAN, WAN, Wireless), Security and Collaboration. Solutions are complemented by a comprehensive suite of Design, Deployment, Support and Managed Services. As a strategic trusted partner Voyager works alongside in-house technical teams to review strategy, design and implement solutions and provide the necessary support to ensure the highest level of IT Services to any business. Adopting this approach Voyager has a strong history and experience in delivering innovative technology solutions to both UK mid-market companies and public sector organisations.

Authorised Channel Partners

Cinos

Cinos is a leading global systems integrator specialising in the delivery of intelligent network infrastructure, video and communications solutions, and services to the marketplace. Having established a reputation for delivering the highest levels of quality, service & support our dedicated team of certified professionals will help turn your vision into a reality. Working with leading manufacturers and technology providers across the globe to ensure the correct solution is identified, delivered, and maintained you can be confident that you and your customer base can work in a collaborative and effective manner. Furthermore, our leading aftercare and managed services allows you to gain optimal performance and longevity from your technology investments.

Converse360

Converse360 technology make it simple and effortless for customers to connect and engage with 24/7 through their channel of choice and get instant and personalised responses. The platform automates customer interactions at scale through a broad range of messaging, speech and visual interfaces (avatars). It intelligently utilises the most advanced conversational AI technologies from Google, Amazon, IBM & Microsoft to make it effortless to consume and orchestrate. The platform also blends automated interactions with live agents through integration to the world’s leading Contact Centre and Teamwork App. Connectors to CRM, Service Desk and business applications enable powerful data collection to enhance the services further.

Evros

Evros Technology Group has 30 years’ experience in the technology industry and offers unrivalled support in the design, supply, implementation and running of enterprise IT infrastructure. Evros provides a full end-to-end service while maintaining a flexible and innovative approach. With offices across Ireland, as well as New Zealand, allowing us to offer full, tier 3 technical support 24/7, 365 days a year. From streamlining manual processes to developing bespoke solutions, Evros will help you become more agile, so that you can do more with your business.

Enghouse Interactive invests in interoperability with leading UC and PBX platforms and other vendors.

Our Alliances

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Are you a potential partner? Our Channel Partner Programme invests in resellers who demonstrate a genuine ability to add value to their end customers.

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Our Channel Partners

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