Enghouse Interactive

Here are your Microsoft Teams
Contact Centre assets

Leverage your investment in Microsoft technology

Microsoft Teams Contact Centre

A natively-integrated gold-standard Enghouse-Teams contact centre solution will further enhance your service delivery and allow your business to…

  • Communicate more effectively both internally and externally
  • Improve customer service performance and productivity
  • Manage calls efficiently and successfully
  • Report and track performance and activity across the entire contact centre

Here is the full demo of the Enghouse Communications Center natively integrated Microsoft Teams.

Delve deep into the features and functionality of Enghouse Interactive Communications Centre with Microsoft Teams. In this session, Senior Technical Consultant Peter Fedarb will show you the core functionalities of how Microsoft Teams works within your all-in-one contact centre solution.

Enghouse complementary suite of Microsoft products

Click on any of the buttons below to find out more about each of our complementary Microsoft products.

A Collaborative Contact Centre for Microsoft Teams
Enghouse Proteus Call Analytics for Microsoft Teams
Operator Console for Microsoft Teams

About Enghouse Interactive

Enghouse Interactive is a leading expert in customer communications.

With over 25 years experience, across industries served, our communication platform is agile enough to efficiently respond to customers from any channel, while providing actionable intelligence to drive ongoing improvement. Our unique omnichannel contact centre solutions offer choice and flexibility. They are also scalable in deployment, size, complexity and integration to ensure successful and effortless customer interaction, whatever your budget.

The contact centre is at the heart of your business, which provides opportunities to differentiate your company’s service, as well as gain feedback and build customer loyalty.