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WEBINAR: Preparing for the Customer Experience Driven Future in Energy & Utilities

26th January 2016

The foundation of the energy and utilities marketplace is shifting. With increasing levels of utility consumers choosing digital as their preferred method of communication.  *Insights show that 80% of consumers believe that digital services improve the overall experience when dealing with organisations, but with less than half of consumers satisfied with the overall level of service from utility organisations.

Join us and Analyst from Aberdeen Group where we will address - How omni channel adoption can improve customer satisfaction - Drive efficiency - The importance of connected enterprise systems. Jan 26th 4pm GMT.