Support for the full range of deployment methods

Deployment Options

Support for the full range of deployment methods

Deployment choice

Enghouse Interactive boasts the world’s most comprehensive portfolio of interaction management solutions. From contact centres, operator consoles, interaction recording, call billing, quality management, self-service, real-time speech analytics, predictive dialling to video collaboration.

Whether you require the flexibility and cost efficiencies of the cloud, the security of on-premise, the control of hybrid, a fully managed service or the simplicity of SaaS. Our solutions are scalable both in deployment, size, complexity and integration options, to ensure successful customer interactions whatever your budget.

Have it your way

When it comes to deployment, our contact centre solutions work to fit your unique requirements and budgets.

Support for the full range of deployment methods

Enghouse Interactive has the right solution for your profitable, customer-centric business.

Cloud

Enghouse Cloud is reliable, secure and always highly available with capabilities relevant to companies of all sizes. Discover the benefits of cloud for your contact centre, outbound, call handling capabilities, quality management or video collaboration.

More

On Premise

Enghouse Interactive offers the adaptability, ease of integration and reliability of a customised solution tailored to individual or complex needs with a locally installed Contact Centre system allowing for control over data and infrastructure requirements.

Hybrid

This option provides the combined benefits of both delivery models with extra flexibility and the ability to provide additional services. Without the need for high initial investment and complete local infrastructure, local installations integrate cloud services into the local infrastructure.

Managed Service

Ideal for organisations that don’t want the burden managing and upgrading their own contact centre infrastructure. No more worrying about planning and executing upgrades or compatibility issues. Focus on you core businesses instead.

SaaS

React to short-term spikes in contact volume that exceed a business’ normal capacity quickly and easily. Simple pricing offers absolute flexibility and liquidity, guaranteeing maximum efficiency, data security and legal compliancy.

Enghouse Interactive will always strive to find the best solution that serves your individual business needs and operational requirements. Get in touch to discuss how we can help your organisation improve your customer experience.