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Flex with demand and leverage existing technology

Deployment

Flex with demand and leverage existing technology

With over 30 years’ experience consistently exceeding the expectations of our customers and partners, Enghouse Interactive has an enviable pedigree.

Our solutions enable organisations to flex with demand and leverage existing technology and applications by overlaying additional functionality. Scale from a single site call reception console, to multi-tenanted, multi-media contact centres with more than 10,000 users.

We have the deployment expertise to deliver the right solution to meet all your requirements – now, and in the future.

Proven to Deliver

We support over 10,000 customers across 100 countries, with over 1 million seats implemented globally.

Peace-of-Mind

Our PBX-agnostic architecture provides confidence operating in a multi-platform environment and migration.

Customer interaction solutions
Flexibility and Agility

Scale from a single site reception console to 10,000 user multi-tenanted, multi-media contact centres.

Ultimately, we enable organisations to classify and respond to customers quickly, efficiently and successfully, and with minimal effort.

Choice and flexibility

Deployment Options

Our solutions support the full range of deployment methods from premise-based, through to private, public or community cloud and even hybrid requirements.

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Integrate with leading platforms

Platform Agnostic

We integrate and are certified with a range of industry-leading systems including Cisco, Avaya, NEC, and Microsoft.

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Maximise your full potential

Training Services

Enghouse Interactive’s training services include virtual and classroom instructor-led classes and private, onsite end user training. All our classes are designed to accelerate user adoption and increase productivity.

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Dedicated, skilled and experienced customer success

Professional Services

We employ a detailed lifecycle approach to all customer engagements, from initial planning and application discovery through ongoing maintenance, with the overall goal of improving your business.

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Optimise your customer experience

Integration Services

Our business consultants are here to help optimise your customer experience. Let us help you meet your business objectives by creating the optimum blend of superior live and self-service solutions.

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Dedicated to the success of your business

Support Services

Our support services include different plans so you can select the level of service that’s right for you and your business. All our plans are designed to ensure our solutions deliver exceptional performance.

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Whether you choose the cloud, on premise or a hybrid environment, we’ll bring out the best of your existing technology investments.

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