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Commsverse 2021

Microsoft Teams Conference

Commsverse 2021

Join us online or in-person

Commsverse Microsoft Teams Conference

Enghouse is proud to be a sponsor of Commsverse 2021. This community conference brings together technology enthusiasts to redefine the way you can collaborate and communicate effectively using Microsoft Teams.

A great two-day event, the agenda is jammed packed with interesting sessions. Along with regular break out times for some truly needed networking.

And we’ll be there! Join us in-person Sept 15th & 16th 2021 or online from Sept 1st.

Commsverse Microsoft Teams

In Person Event

15 & 16 September, Mercedes-Benz World, Weybridge, Surrey | Schedule

Meet at Stand 20

Enghouse Interactive will be at stand 20 and we invite you to come and visit us. Our expert solutions engineers will take you through on anything technical you want to know about a collaborative contact centre with Microsoft Teams.

Day 1 – Collaboration Day

Learn about working better in Teams. Sessions will focus on team-based collaboration, improving productivity and empowering organisations to streamline processes with automation.

Day 2 – Configuration Day

Learn about deploying and managing Teams and wrap around services. Sessions will focus on how to deploy and manage Teams services including direct routing, contact centre, compliance, security, and migration.

Virtual Event Series

From 1st Sept 2021 | Schedule

Enghouse Session: Teams Contact Centre Day

Enghouse have hosted a pre-recorded session with Steve Nattress our Product Director talking on ‘The Augmented Contact Centre: the future of omnichannel with MS Teams’. Available now!

Watch now

More Online Sessions

There is a virtual agenda available for those who can’t make it. Commsverse have created six focussed virtual events which will be made available in the lead up to the main event. Sessions will cover voice as a service, Teams contact centre, user adoption and productivity and the hybrid workplace.

Additional Resources

Supporting materials for our virtual session  ‘The Augmented Contact Centre: the future of omnichannel with MS Teams’. Learn more about Enghouse contact centre solutions certified for Microsoft Teams, Quality Management Suite, and AI Web Chatbot.

mission critical telephony

Flogas Ireland Case Study

Utilities: Mission critical customer service operation with Microsoft Teams and Enghouse Communications Center.

Open PDF
Contact Centre Playbook for Microsoft Teams

CCTR Playbook for Teams

How to extend the reach of your customer services operation to your whole organisation with Microsoft Teams.

Download
ContactBabel AI enabled agent assessments

ContactBabel Whitepaper

See how consistent and objective AI-enabled agent quality assessments optimise contact centre performance.

Download