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Solutions used

  • Enghouse Interactive Communications Centre
  • Skype for Business

Background

Wellington Shire Council is the third largest municipality in Victoria, covering an area of 10,924 square kilometres and is home to over 42,000 people spread across more than thirty different communities.

Extending from the Great Dividing Range and Victoria’s High Country to the Bass Straight, the Wellington region has some of the most productive grazing land in Australia. In addition, Wellington has a diverse local economy boasting oil and gas production industries, manufacturing, government, defence, construction and retail industries.

The Council needed a communication technology that was going to be flexible but also provide all staff access to communications and resources around the clock.

Solution

The council chose Enghouse Interactive’s Communications Centre and Microsoft’s Skype for Business, through specialist public sector IT consultants, IComm.

The new technology deployed within Wellington Shire Council has led to changes in the way staff interact with each other and work together on shared projects for improved outcomes.

In addition to improvements in staff operational efficiencies and employee morale following the new technology deployment within their organisation, Wellington Shire Council has also experienced real costs savings from the upgrade.

wellington shire council video