Solutions used

  • Communications Center

Landmark Information Group – Delivering Great Customer Experience with Enghouse Interactive Communications Center

 

Landmark Information Group, part of the Daily Mail General Trust, is the UK’s leading provider of land and property search information, including digital mapping and environmental risk reports for property professionals. Their pioneering technology, data reports and expert team enable thousands of successful property transactions, every day.

As customer needs were evolving Landmark recognised that they needed evolve with them ensuring that the right systems were in place to service their needs. They had recently installed Skype for Business and they needed to a contact centre solution that would seamlessly integrate with it. The solution also need to be flexible with the ability to make changes in real-time.

Watch this short video to find out why they choose Enghouse Interactive’s Communications Center to manage call centre activity.