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Digitising Communications in the Legal Sector

Digitising Communications within the Legal Sector

By Contact Centre, Legal, Moving to the Cloud, Unified Communications & Collaboration

Harnessing digital technology is one of the top 3 priorities for Legal firms. A trend hastened by the switch to hybrid working as legal teams look to collaborate internally and engage with clients without face-to-face contact. However, while going digital is a priority, it is essential that it doesn’t impact the high levels of service quality that clients expect. In…

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