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Release date: Friday 28th Oct 2016

Enghouse Systems Acquires Presence Technology

Markham, Ontario

Spanish Company Expands Enghouse Contact Centre Presence Into New Markets

Enghouse Systems Limited (TSX:ENGH) announced today it has acquired Presence Technology, S.L. (“Presence”) for a purchase price of approximately $17.4 million (net of the cash acquired), subject to certain price adjustments and other considerations. Presence’s annual revenue is approximately $13.2 million.

Headquartered in Barcelona, Spain, Presence is a leading provider of multi-channel contact centre software solutions with specific focus on Spanish speaking markets.  The Company’s suite of applications provides its approximately 200 clients with a flexible architecture to deploy contact centre capabilities on premise, in the cloud or on a hybrid basis.  The product suite is available in English and Spanish, with end-user modules also available in Portuguese.  This has enabled Presence to establish a leadership position in its core markets of Spain, the Americas and Sub-Saharan Africa.

“The acquisition furthers our goal to build our global business with expansion into Spain, South Africa, Colombia, Mexico and Brazil,” said Steve Sadler, Chairman and CEO of Enghouse.  “We are pleased to welcome Presence’s employees, customers and partners.”

“We are delighted to join Enghouse, and look forward to contributing to its success,” said Araceli Aranda, CEO of Presence.  “The strengths of Enghouse and Presence are very complementary.  Enghouse is a good home for our employees and will help us to better serve our customers and make further inroads in our markets.”

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