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Enghouse Interactive Events

Find Enghouse Interactive at seminars, trade shows, and conferences around the world. Browse our events and use the links to learn more.

Webinar: Unlocking Contact Centre Emotional Intelligence

Thursday 22nd April 2021

Starts at 14:00

Emotional intelligence may just be the missing ingredient that you need to build a culture of continuous improvement in your contact centre. By unlocking what's already hidden within your leaders and advisors, you can improve everything from people management to customer conversations.

Register

Previous Events

Virtual Roundtable – Agent wellbeing in the hybrid workplace

A virtual roundtable "Agent wellbeing in the hybrid workplace" on balancing employee needs and business objectives. With panellists from Microsoft, Salesforce, WellKom, Ascensos, the Chartered Institute of Ergonomics & Human Factors and Enghouse Interactive.

On-Demand Webinar | Hybrid working in a Cloud Contact Centre integrated with Microsoft Teams

Available On-Demand: Join Enghouse together with Microsoft and Hitachi ABB Power Grids to discuss how businesses can extend their Microsoft Teams collaboration environment to the contact centre facilitating secure hybrid working practices and distributed teams in the New Normal. Register here: https://enghouseinteractive.co.uk/hybrid-working-webinar

On-Demand Webinar | Building a Collaborative Contact Centre with Microsoft Teams

Available On-Demand: Join Enghouse Interactive together with Microsoft and Flogas to see how we are taking customer experience to a new level by building a collaborative contact centre with Microsoft Teams. We discuss how we all need to adapt not only to a new cultural environment but also to the new technology landscape, to help us adapt to current times. Find out more and register >>