Enghouse Interactive Events
Find Enghouse Interactive at seminars, trade shows, and conferences around the world. Browse our events and use the links to learn more.
Wednesday 10th February 2021
Webinar Hybrid working in a Cloud Contact Centre integrated with Microsoft Teams - Webinar
Join Enghouse together with Microsoft and Hitachi ABB Power Grids on Wednesday 10th February at 2 pm as we discuss how businesses can extend their Microsoft Teams collaboration environment to the contact centre facilitating secure hybrid working practices and distributed teams in the New Normal. Ron Palinkas, Head of Customer Connect at Hitachi ABB Power Grids, will explain how Enghouse Cloud Contact integrated with Microsoft Teams gives them a single unified contact centre platform that supports optimal agent utilisation and workload balancing across the globe based on technical expertise and language skills. Thus, enabling Hitachi ABB Power Grids to flex to changing customer needs and achieve operational efficiency and visibility within the entire organisation. Register here: https://enghouseinteractive.co.uk/hybrid-working-webinar