Enghouse Interactive Events

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Wednesday 3rd April 2019

On Demand Webinar Call Centre Helper: The Shape of the Contact Centre in 2020 and Beyond - Call Centre Helper Webinar

Watch on Demand, Enghouse Interactive’s very own VP of Global Marketing, Jeremy Payne, alongside BT Global Services’ futurologist Nicola Millard as they look into the future of the Contact Centre industry hosted by Call Centre Helper. For an interactive webinar, "The Shape of the Contact Centre Industry 2020 and Beyond". With unpredictable customer preferences and new technology, the industry is changing. But, what will the best contact centres look like in 2020 and beyond? In this webinar, we will piece together a picture of the contact centre of the future, to help you plan ahead and make the best decisions for your customers. Watch now